Frequently Asked Questions

Everything you need to know about shopping with monTEK for your home essentials.

What is the standard shipping timeframe for furniture and decor?

Most orders are processed within 2-3 business days. Due to the size of some home items, delivery typically takes 5-10 business days depending on your location.

Do you offer international shipping?

Currently, monTEK ships within the continental United States and Canada. We are working on expanding our logistics to support international shipping in the near future.

What is your return policy for home goods?

We offer a 30-day return policy on most items. Products must be in their original packaging and unassembled. Please note that custom-made furniture pieces are final sale.

How do I track my order?

Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger home investments.

Are your products covered by a warranty?

Yes, all monTEK furniture items come with a limited 1-year warranty covering manufacturing defects and structural integrity under normal household use.